This is the worst place to take your car to. The owner is u professional and very rude. He is very bad. All he want is to take your money without doing the job and when u question him, he gets so defensive. Unprofessional. Go somewhere else they will actually respect you
Lets start with the truth Patmos Debrah. You brought your vehicle to us to perform an alignment. Before you brought it to us you replaced your tie rods incorrectly (we showed this to you when you were here) and you damaged one of the adjuster sleeves. I also informed you that the cotter pins were missing that lock down the castle nuts from backing off. Google search it. This is a huge No No! You stated that you have them at home?? So this means you were driving an unsafe vehicle knowingly and could have caused possible injury or death to other drivers if your vehicle lost control. You failed to take responsibility about it and act as if it is nothing. When I called you and advise there would need to be a repair made you told me you were going to come in to see the vehicle in one hour and you were over an hour late. I gave you a fair estimate to replace the parts and finish the alignment but you declined. You thought it was too expensive. The crazy thing about this is you wanted me to wait for you to go to Autozone and come back with the part and have us put it on for you at no cost. You got mad because you didn't like the truth in getting told "No" and disrespecting the owner of the business. My advice to you would be this. If your going to try to fix a car do it right. Do the research first. Doing incomplete repairs can cost you more than what it needs to be or let a professional do it for you. You were mad that you did the repair wrong. It happens when you are a do it your selfer (DIY). Being honest is not being unprofessional or rude. You got upset when you were making unacceptable requests for me to fix your vehicle for free. Sorry you feel bad. Accept when you are wrong especially if that person telling you has over 40 years of experience. They just might know something you don't that could help you. Thank you, Kevin
- Kevin's Automotive Services