Denver Auto Repair

I'll say that they were polite, but trying to sell me work that wasn't necessary yet and recommending I replace brand new parts to the tune of 2700 dollars was a bit much.

Tried to charge me $1300 for something another shop fixed for $65..... Charged me for a service we did not discuss. Would not release my car untill it was paid... I was not going to leave a review as he decided no one discussing the cost of the services "was a miscommunication". Though I did stop by and tell them I couldn't afford to the alignment that day. Instead educating me of the cost of there services and allowing me to pick up my vehicle before they serviced my vehicle. They charged me for what I believe is an inspection..... On top of that Told me it would take $1300 in suspension work... However, I took my car somewhere for a second opinion yes the shop was certified. They educated me the car was fine. I even explained my concern for safety. Provides the estimate that Kevin to provided. To prove Kevin's shop was lying and tried to take advantage. They did the work for free. Told me to take my car to get it tested. If I pass emmions afterwards to come back and pay.... My car passed... I almost took out an auto loan because they told me my car was no good.... Edit Thank you Kevin for your response however 1. Your service manager tried to completely deny speaking with me until I asked you to look at the camera. 1b. If I come in and tell you I have no money to pay for anything ( lost card). BEFORE your shop even moved my car from the handicap spot. A great response would have been to educate me on the cost of your inspection. As I still had time to avoid a fee. Instead your service manager told me not to work about anything you guys would take care of it. The shop right next door was able to provide a free inspection after letting them know I just bought the car 2. I don't drive for Lyft. Drive food delivery. I educated you I needed to get the car emmions tested but they told me I need to get it aligned. I wasn't sure if the alignment could be done, as the previous owner was in an accident. That is what we discussed 3. We did not discuss pricing. Before I left you admitted we never discussed price. I still don't know the cost if the alignment and the estimate and receipt doesn't even show it. Not only that but you chastised me, stating that I should always find out when working with a shop as most shops charge a fee. 4. The 1 star review is because I received a 1 star experience. After seeing your shop I was afraid to drive my vehicle. The next shop went out of the way to make sure I was comfortable and understood what I need. And they had me in and out in about an hour and a half. It comparison they provided a 5 star service. I can agree that through the ordeal everyone. Was very "polite and professional"

Took us in even though they were busy and we had come in a little before closing. Very kind and helpful.

Kevin has exceeded my EXPECTATIONS with his honest and forthright nature! I actually use to deliver to Kevin as a FedEx Ground driver so I was pricing around on doing a major auto overhaul replacing the following: rack and pinion, power steering pump and 2 serpentine belts for my Toyota Solara. I know from deliveries as this would be the best place for customer service, thoroughness, and excellent mechanical craftsmanship that I needed to keep my car in working order. I would highly recommend to anyone looking for a great mechanic in the auto industry. You will not find a location that doesn't provide the customer service, pride in their work and mechanical craftsmanship along with in a timely manner without breaking your bank. This is my first time to use Kevin but will be a life long customer going forward. LOOK NO FURTHER! You will not be disappointed I assure you. UPDATE: They have also taken care of our Toyota Matrix with a fuel pump. It is running better than when we purchased the vehicle originally. We keep coming back as they always take care of us. Don't hesitate as you will be very pleased I promise.

I highly recommend Kevin's shop, extremely professional, courteous and cordial. My Lexus is running like a champ, couldn't be happier! 5 stars!

I don't know very much about cars, so it's nice to have a place that I feel is not trying to upsell me and tell me false things are wrong with my car. KAS is understanding, honest, and accomodating.

Over chargef me bu several hunmdred $ poor work

I brought my car to Kevin’s a few weeks ago because my engine overheated. The service I received was good enough, also it did end up costing double what they had originally quoted me. When I go to get into my car, I see a large dent and scratch on my driver side door. I take a picture of it and go in to talk to someone about it. I spoke with the owner, Kevin, and he was the least helpful man I ever met. We went out so I could show him the damage and hardly said anything and seemed to just be waiting for me to say it’s okay and leave. When I asked about getting it fixed he said he’d talk to a friend of his and he’ll be in touch. That’s the last time I was able to speak with Kevin. I had to call several times to try to get ahold of him because he never contacted me. Each time, an employee said he was away or unable to talk and each time I asked him to call me. He never did. Eventually, an employee told me that his friend would charge $500 to fix my door and he would be willing to pay $100 of that. That’s unacceptable. I left my car in their car and it was returned to me damaged. This is their responsibility to have to repaired. For the past week or so I’ve been continuing to call to try and speak with Kevin, and each time I’m told he’s not there and will call me back. He never does. The service I received was fine, they fixed my car and it’s running fine now. However, it is damaged and Kevin is cowering behind his employees instead of facing this situation. I’m very disappointed in this business.

Great expert service!

Awesome service, honest place. Kevin is a great guy as well highly recommend. Price is extremely fair too!!